Consent before storage
Until a visitor agrees, the session stays anonymous and writes nothing to your account memory. There is no setting that changes this.
04 · WEBSITE GUIDE
Know the buyer
before they type.
A website conversation that picks up where the buyer left off. Recognise returning visitors with their permission, answer with sources, and bring a human in at the right moment.
Explore the productFROM FIRST QUESTION TO THE RIGHT HUMAN
A conversation. With somewhere to go.
Answer the question, remember the context with permission, and bring the right person into the conversation.
Website Guide
A QUESTION, WITH CONTEXT
When does security need to review?
The answerPurchases over €25k need security review first
CITEDRead the source
Security review is required for purchases above €25,000. Finance sign-off follows a completed review.
Example source · security policyUseful guidance starts with what is known and makes the source visible.
Illustrative product workflow. Choose a moment to explore.
WHAT CHANGES FOR YOUR TEAM
Threads that continue
A returning buyer picks up mid-conversation rather than starting again. The agent already knows what they asked last time.
Claim, reply, hand back
Take any live thread yourself, answer in your own words, then return it to the agent without losing the context.
One part of a connected loop.
Explore all eight stages- 01Target
- 02Research
- 03Prove
- 04Recognise
- 05Qualify
- 06Handoff
- 07Sync
- 08Recommend
THE CONTROL STAYS WITH YOU
Anonymous by default
No cookie, no fingerprint, no stored identity until the visitor chooses otherwise.
You can always take over
The operator outranks the agent. Claiming a thread is one click and it is instant.
Every thread is auditable
The full history, including who claimed it and when, is readable and exportable.